Placate (pla·cate) verb To appease or pacify; make (someone) less angry or hostile. “The customer service representative tried to placate the dissatisfied customer.”

Atypical adj.  Not conforming to type; unusual or irregular. Deviating from what is usual or common or to be expected; often somewhat odd or strange. “The strong sales were atypical of the normally weak market.”

Antiquated adj.  Very old; aged. Too old to be fashionable, suitable, or useful; outmoded, obsolete. “The committee thought the marketing strategy was too antiquated to approve.”

Ubiquitous adj.  Being or seeming to be everywhere, or in all places, at the same time; omnipresent. “Ubiquitous cell phones.”

Fortuitous [for·tu·i·tous] adj.  Happening by accident or chance. Happening by a fortunate accident or chance. Lucky or fortunate. “The check could not have arrived at a more fortuitous time.”

Insipid [in·sip·id] adj.  Lacking flavor or zest; not tasty. Lacking qualities that excite, stimulate, or interest; dull. “The insipid play caused many to walk out of the theater.”

Voluminous adj.  Having great volume, fullness, size, or number; ample or lengthy in speech or writing. “Voluminous paperwork.”

Chagrin n.  A keen feeling of mental unease, as of annoyance or embarrassment, caused by failure, disappointment, or a disconcerting event. “He decided to take the day off, much to the chagrin of his boss.”

Reciprocity (rec·i·proc·i·ty) n A reciprocal condition or relationship. “The president’s proposal calls for full reciprocity.”

Loquacious (lo·qua·cious) adj Very talkative; garrulous. “Her loquacious sales pitch lasted the entire afternoon.”